FAQ

What is house call pet grooming?

House call pet grooming is a service where a professional pet groomer comes to your home to groom your pet.

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What are the benefits of house call pet grooming?

House call pet grooming offers convenience, personalized attention, and reduced stress for pets who may be anxious in a traditional grooming salon.

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How do I book a house call pet grooming appointment?

You can book a house call pet grooming appointment by contacting our company through phone, email, or website. We will then confirm your appointment date and time and send you further instructions.

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How far in advance should I book my appointment?

It is recommended to book your appointment at least a week in advance to secure your preferred time and date.

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What is the cancellation policy for house call pet grooming?

Our cancellation policy requires at least 48 hours notice prior to your scheduled appointment. If you cancel or reschedule your appointment within 48 hours of the appointment time, your deposit will be forfeited.

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How do I reschedule my appointment?

You can reschedule your appointment by contacting us through phone or WhatsApp text at 93636121.

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What if I need to add or change services on the day of the appointment?

Any additional or changed services on the day of the appointment are subject to the groomer's availability.

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Will the groomer bring their own equipment?

Yes, our groomers will bring their own equipment and supplies.

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Do I need to prepare anything before the appointment?

We recommend providing a clean and well-lit area for the grooming session, as well as access to a power outlet and water source.

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How long will the grooming session take?

The length of the grooming session varies depending on the type of pet, the services requested, and the pet's temperament. Generally, it takes around 1-2 hours.

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 What types of pets do you groom?

We groom dogs and cats of all breeds and sizes.

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What are the grooming services offered?

Our grooming services include bath and brush, haircut, nail trimming, ear cleaning, and anal gland expression.

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What are the payment options?

Payment can be made in cash, Paynow, or bank transfer.

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What is the cost of house call pet grooming?

The cost of house call pet grooming depends on the type of pet, the services requested, and the location. Please contact us for a quote.

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How often should I schedule grooming for my pet?

The frequency of grooming depends on the breed and coat type of your pet. We recommend scheduling a grooming session every 4-6 weeks.

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Do you offer any discounts or loyalty programs?

We may offer promotions and discounts from time to time. Please check our website or social media pages for updates.

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What if my pet has special needs or medical conditions?

Please inform us of any special needs or medical conditions your pet may have so that we can provide appropriate care.

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What is the experience and training of your groomers?

Our groomers are trained and experienced professionals who are dedicated to providing high-quality grooming services.

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Do you offer any additional services, such as pet sitting or walking?

At this time, we only offer house call pet grooming services.

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What if I have more questions or concerns?

Please feel free to contact us through phone or email with any further questions or concerns. We are happy to assist you.